Blog

Five Things to Consider Before Outsourcing Your Self-Pay Accounts
The past few years have demonstrated that outsourcing all or portions of the revenue cycle is an effective strategy to mitigate costs and improve...

How to Create a Superior Patient Financial Experience to Improve Self-Pay Collections
Rising patient financial responsibility is taking a toll on the bottom line of hospitals and health systems across the country. In a recent review,...

4 Things You Need to Know About Denials Management Today
Claims denials are a big source of revenue leakage. According to one recent report, around 67% of healthcare leaders have seen an increase in claims...

Improve your bottom line by ensuring all insurance accounts are being managed
Improve your bottom line by ensuring all insurance accounts are being managed Industry analysts agree that healthcare staffing shortages aren’t...

How to Improve Revenue Cycle Performance Amid Staffing Shortages
Health systems and physician organizations across the country continue to struggle to maintain optimal staffing. While most of the spotlight has...

4 Questions To Ask Before Choosing A Revenue Cycle Outsourcer to Offset Staffing Shortages
Throughout the pandemic, businesses in all industries have struggled with staffing and those challenges continue. With the surge of variants...

How to Build High-Achieving Virtual Teams
Health systems and physician organizations have been hesitant in the past to adopt a hybrid workforce model with onsite and remote employees. That...

Six Steps to Transforming Self-Pay Collections
Although the transition to a new, post-COVID-19 normal is underway, health systems and physician organizations still have a long way to go to regain...

How to Prepare for the “New Normal” of Self-Pay Collections
More than a third of all hospital revenue comes directly from patients. Yet $7.5 billion in patient payments goes uncollected each year. COVID-19...

When it Comes to Protecting Your Revenue Cycle, the Best Defense is a Good Offense
In most communities, people have a choice of where they receive care. If your organization is administering COVID-19 testing and vaccinations, it’s...

Protecting Your Cashflow During an HIS Conversion
Relying on an outdated legacy HIS impairs the ability of health systems and physician organizations to optimize both operational and revenue cycle...

Three Reasons to Outsource Revenue Cycle Services and Why Now is the Perfect Time
From every crisis comes insight that can help improve systems and processes in the future. This is especially true of the COVID-19 pandemic. Health...

Building The Revenue Cycle Of The Future
We read a lot these days about how the Covid-19 pandemic has impacted US health systems and physician organizations. While the phrase “the new...

Humanizing the Revenue Cycle and the Patient Financial Journey
Even before the coronavirus pandemic, close to 25% of Americans said they put off necessary care due to costs.[1]Since the pandemic, economic...

5 Opportunities to Reduce the Financial Impact of COVID-19
There are few—if any—sectors left untouched by the COVID-19 pandemic. Of all, healthcare has been among the most severely impacted. So many health...

The Path Toward Lowering Bad Debt Begins By Taking A Close Look At Where You Are Today
More than a third of all hospital revenue comes directly from patients.[1] Yet $7.5 billion in patient payments goes uncollected each year.[2] And...

Building A High-Quality Revenue Cycle Team for Pediatrics
Nearly 60% of patients in a typical children’s hospital is covered by Medicaid. Yet Medicaid reimburses only 80% on average and they are denying...

Denials Management Best Practices
These are unprecedented times for health systems and physician organizations. The financial impact of COVID-19 is likely to linger and has already...

Four Key Elements to Consider When Choosing a Revenue Cycle Partner for Self-Pay Accounts
Uncompensated care and growing patient financial responsibility are taking a toll on the bottom line of hospitals and providers across the...
Articles

Your Guide to Choosing an Outsourcing Solution to Mitigate the Impact of Revenue Cycle Staffing Shortages
The pandemic has taken its toll on healthcare staffing across the country. The problem isn’t just front-line workers; revenue cycle staff are also...
Infographics

Whitepapers

Prioritizing A Patient-Centric Financial Journey
Why the patient financial experience is more important than ever In recent years, hospitals and health systems have demonstrated that outsourcing...

How to Protect Your Revenue Cycle Amid Ongoing Staffing Challenges
As expenses rise and staffing shortages continue, healthcare leaders are looking for new ways to cope. While most of the spotlight has been on...