Patient account resolution you can trust
Resolving self-pay balances is a crucial part of successful revenue cycle management and has become a top priority for health systems and physician organizations. HBCS humanizes the patient financial experience through expert service, supported by a tech-enabled approach that optimizes revenue, improves patient satisfaction, and reduces bad debt expense.
The HBCS patient account resolution team has extensive experience addressing patient inquiries and collecting patient payments. Health systems and physician organizations have placed their confidence and patient relationships in HBCS’ hands for more than 35 years.
Prepared to support you
HBCS invests in talent management and innovative technology to deliver an enhanced patient account resolution service that accelerates cash collections, improves patient satisfaction, and reduces bad debt expense.