Optimize Your Revenue

Experience the impact of data-driven processes, innovative technology, and expert teams.

Discover how HBCS improves financial results

Using a data-driven, tech-forward, and consultative approach, HBCS delivers comprehensive solutions for patient registration, insurance reimbursement, and patient account resolution to optimize provider revenue.

Patient Registration

HBCS reduces uncompensated care with virtual patient registration services. A team of HBCS specialists serves as an extension of the provider’s in-house team to document patient demographics and verify insurance coverage.

  • Conduct real-time eligibility verification
  • Collect patient demographic information
  • Communicate payment options
  • Explore options for financial assistance
  • Counsel patients about coverage and financial commitments

Insurance Reimbursement

HBCS increases cash and decreases days in accounts receivable as an outsourced revenue cycle partner. With an experienced team, insightful analytics, and advanced technology, HBCS increases insurance reimbursement with the following services:
  • Billing and follow up for government, commercial/managed care, and third-party liability payers
  • All balance A/R management and follow up
  • Denial management
  • HIS conversion support

Patient Account Resolution

HBCS increases patient revenue by combining high-quality customer service, effective communications, and analytics-driven outreach. HBCS specialists serve as an extension of a provider team to deliver the following comprehensive patient account resolution services:

  • Multi-lingual contact center solutions
  • Statement services and digital communications
  • Financial assistance engagement and 501(r) compliance
  • Propensity-to-pay scoring and analytics
  • Payment plan setup, monitoring, management
  • Automated post-call surveys