How to Build High-Achieving Virtual Teams

How to Build High-Achieving Virtual Teams

Health systems and physician organizations have been hesitant in the past to adopt a hybrid workforce model with onsite and remote employees. That is understandable for patient-facing employees. However, as the COVID-19 pandemic has shown us, there are many positions...
Six Steps to Transforming Self-Pay Collections

Six Steps to Transforming Self-Pay Collections

Although the transition to a new, post-COVID-19 normal is underway, health systems and physician organizations still have a long way to go to regain financial strength. The same can be said for the 7.7 million workers who lost their employer-sponsored insurance over...
How to Prepare for the “New Normal” of Self-Pay Collections

How to Prepare for the “New Normal” of Self-Pay Collections

More than a third of all hospital revenue comes directly from patients. Yet $7.5 billion in patient payments goes uncollected each year. COVID-19 has only amplified the issues associated with self-pay collections. Since the pandemic began, millions of individuals lost...