Innovative Solutions For The Evolving Healthcare Revenue Cycle Landscape
Our customized approach to patient registration, insurance reimbursement, and patient account resolution drives results.
A modern, tech-enabled approach founded on more than 35 years of revenue cycle success.
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Where Experience Meets Innovation
Discover how HBCS improves revenue cycle management
Patient Registration
Virtual patient registration is key to efficiently and accurately capturing payer and patient information. HBCS specialists deliver patient-friendly service and care that ensures revenue integrity and a positive patient experience.
Virtual Patient Registration
Insurance Reimbursement
HBCS serves as an outsourced revenue cycle partner that complements existing staff to optimize insurance reimbursement. Managing the claims payment process from beginning to end, HBCS offers:
Day-1 Billing
All Balance/Aged Follow Up
Denial Analytics
HIS Conversion Support
Third-Party Liability Claim Management
Patient Account Resolution
Resolving patient accounts quickly and with a positive experience is becoming a top priority for health systems and physician organizations – and HBCS can help. With an integrated and comprehensive solution, HBCS serves as an extension of the providers’ teams to deliver:
Patient Engagement and Customer service
Statement Services and Digital Communications
501(r) Compliance and Financial Assistance
Propensity-To-Pay and Scoring
Payment Plan Management
Scalable, Highly Professional Team
Our tenured team members have a proven track record of successfully managing patient registration, insurance reimbursement, and patient account resolution.
Trust the RCM Experts
Our 100% US-based team has been selectively recruited and continually developed to deliver superior results while enhancing the patient journey.
Hear From Our Clients
HBCS delivers consultative implementations, highly-skilled professionals, and innovative technology, resulting in many long-term client relationships.
“HBCS is a great business partner. They have helped us achieve significant improvements in patient satisfaction and financial results.”
Director, Patient Financial Services
Chesapeake Regional Medical Center
“Our self-pay volume decreased by 12 percent, yet our self-pay collections increased by 35 percent. HBCS has proactively captured money at a better rate than we were able to collect with fewer self-pay patients.”
Vice President, Revenue Operations
Health First
“With HBCS, we’ve set cash-collections records. They’ve been a significant factor in our successful turnaround, and we’re stoked to have them.”
Vice President, Revenue Finance and Revenue Cycle
Care New England Health Systems
